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ID Card Frequently Asked Questions

Any 'first time' student is not charged for their initial card. However, a lost, misplaced or stolen ID card incurs a fee of $20.

Most cards will be ready for pickup the next business day.

Your application for a OneCard will be delayed. You will receive an email indicating the reason why the photo is not acceptable and will have to either re-upload another picture or visit the OneCard Office to have your card manually produced.
If you lose your card, immediately contact the OneCard Office..
If you have questions about this policy please contact the OneCard Office by email to onecard.photo@senecacollege.ca or call 416.491.5050 ext. 22087.