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FAQ's
IDCard
ID Card Frequently Asked Questions
Is there a charge for the ID card.?
Any 'first time' student is not charged for their initial card. However, a lost, misplaced or stolen ID card incurs a fee of $20.
How long will it take once my ID Card On-Line Application is submitted?
Most cards will be ready for pickup the next business day.
What is the largest file Size I can upload?
6MB.
What photo file types do you accept?
JPEG (.jpg) file only.
What happens if the photo I supply does not meet the requirements specified by this website?
Your application for a OneCard will be delayed. You will receive an email indicating the reason why the photo is not acceptable and will have to either re-upload another picture or visit the OneCard Office to have your card manually produced.
How do I get a replacement card?
If you lose your card, immediately contact the OneCard Office..
I have a question not listed here, who can I email?
If you have questions about this policy please contact the OneCard Office by email to
onecard.photo@senecacollege.ca
or call 416.491.5050 ext. 22087.